Terms of Service

1. Acceptance

By creating an account, or by downloading, installing or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated into them by reference. If you do not agree, do not use the Service. Both documents are published at spriwa.com and are available in the app at any time under Profile, and they are linked from our App Store and Google Play listings. We may update them; the version in force is the one published, the date at the top records when it last changed, and a change applies to your use of the Service from the moment it is published. If you do not agree with an updated version, stop using the Service and delete your account.

2. Eligibility

You must be at least 16 years old to use the Service, and you must have the legal capacity to enter into these Terms. The Service is not offered to anyone under that age. You may not use the Service where doing so would breach any law that applies to you.

3. The Service

Spriwa is a personal health, nutrition and training application. It records what you log, calculates nutritional and training targets from the information you give it, builds and adjusts training programmes, analyses photographs of meals and nutrition labels, and provides a conversational coach that answers questions and makes suggestions with the assistance of artificial-intelligence models. The features available to you depend on your subscription status, on the permissions you grant and on the device you use, and they change as the Service develops.

4. Your account and security

You are responsible for your account and for everything done through it. Sign-in may use a passkey stored on your device, or an account you hold with Apple or Google. Keep your device, its screen lock and your passkeys secure: anyone who can unlock your device and open the app can reach your data. Tell us promptly at support@spriwa.com if you believe your account has been used without your authority. You agree that the information you give us is accurate, and that you will keep it up to date; much of what the Service calculates depends on it.

You may hold one account for your own personal use. You may not sell, transfer or share your account, and you may not use the Service on behalf of anyone else.

5. Subscriptions, trials and billing

Basic logging and tracking features are available without payment. Features that depend on artificial intelligence require an active paid subscription ("Premium"), except during the free introductory period described below.

Free introductory period. New accounts receive a free period, of the length stated in the app, during which all features are available without payment and without a card. When it ends, the Service continues without the Premium features unless you subscribe. We may change or withdraw the introductory period for new accounts at any time.

Purchases. Subscriptions are sold through the Apple App Store or Google Play and are charged to the account you hold with that store. Prices, billing periods and available plans are those shown in the app at the time of purchase, in your local currency and including applicable taxes where the store states so.

Automatic renewal. Subscriptions renew automatically for a further period of the same length, at the then-current price, unless you cancel at least 24 hours before the end of the current period. Your store account is charged for the renewal within the 24 hours before the renewal date.

Cancellation. You can cancel at any time in your store account: Settings, then your name, then Subscriptions on iOS; or the Play Store's subscriptions page on Android. Cancellation takes effect at the end of the current billing period, and you keep Premium access until then. Deleting the Spriwa app, or deleting your Spriwa account, does not cancel a subscription; you must cancel it in your store account or billing will continue.

Refunds. Purchases are made from, and refunded by, Apple or Google under their own policies; we cannot issue refunds for them. Nothing in this section affects any statutory right of withdrawal or refund you have as a consumer under the law of your country of residence.

Price changes. We may change subscription prices. A change takes effect for you only at the start of a renewal period, and only after the store has given you the notice its rules require, together with the opportunity to cancel before the change applies.

6. Your content and the licence you grant us

You keep all rights in the information, text, images, audio and other material you provide to the Service ("Your Content"). To operate the Service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, adapt, analyse and display Your Content, and to have our service providers do the same on our instructions, in each case solely to provide, maintain, secure and support the Service for you. This licence exists only to run the Service; it does not permit us to publish Your Content or to use it for advertising, and it ends when you delete Your Content or your account, except for copies we are required to keep by law and for backup copies that are overwritten in the ordinary course.

You confirm that you have the rights necessary to provide Your Content, and that it does not infringe anyone else's rights. Do not submit material that contains another person's personal information without their agreement.

7. Health disclaimer

Spriwa is a fitness and nutrition tool. It is not a medical device, it does not provide medical advice, diagnosis or treatment, and it is not a substitute for professional medical care. The targets, programmes, nutritional figures, readiness indications and suggestions it produces are estimates derived from the information you provide and from general models of human physiology. Nutritional values, including calorie and macronutrient figures, and the results of photograph and label analysis, are approximations and may be materially wrong.

Consult a qualified healthcare professional before you begin or change a training programme or a diet, and in particular if you have or suspect a medical condition, are recovering from injury or surgery, are taking medication, are pregnant, are breastfeeding, have a history of disordered eating, or are under 18. Exercise carries a risk of injury. Train within your own capability, stop if you feel pain, dizziness or breathlessness, and seek medical attention if symptoms persist.

In an emergency, or if you believe you may be having a medical emergency, call your local emergency number or go to the nearest emergency department. Do not use the Service to seek urgent help. You use the Service, and act on what it produces, at your own risk.

8. Artificial-intelligence output

Parts of the Service are produced by artificial-intelligence models. Such output can be inaccurate, incomplete or unsuitable for your circumstances, even when it is expressed confidently, and it may misread a photograph, a label or something you have written. It is generated automatically and is not reviewed by a person before you see it.

You are responsible for evaluating what the Service tells you before acting on it, and for the decisions you take about your training, your nutrition and your health. Do not rely on the Service for any medical decision. We do not warrant that artificial-intelligence output is accurate, complete or fit for any particular purpose, and we exclude liability for it to the extent section 18 permits.

9. Acceptable use

You agree not to: use the Service for anything unlawful or in breach of these Terms; access or attempt to access another user's account or data; reverse-engineer, decompile or disassemble the Service, except as applicable law expressly permits despite this restriction; interfere with or place unreasonable load on the Service or attempt to circumvent its rate limits, entitlement checks or security measures; use automated means to access, scrape or extract the Service or its content; resell, sublicense or commercially exploit the Service or its content; use the Service or its output to develop a competing product, or to train a machine-learning model; submit content that is unlawful, abusive or infringing; or remove or obscure any notice of ownership.

10. Intellectual property

The Service, including its software, design, text, artwork, characters, animations, exercise and food content, catalogues and databases, and all rights in them, belongs to us or to our licensors and is protected by intellectual property law. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the Service on a device you own or control, for your own personal, non-commercial use. All rights not expressly granted are reserved. Certain content is provided by third parties under their own licences, and the attributions in our Privacy Policy and in the app apply to it.

11. Third-party services

The Service depends on third-party services, including app stores, payment processing, cloud hosting, artificial-intelligence providers, health platforms and public reference data. Your use of those services may be governed by their own terms, and we are not responsible for them, for their availability or for their content. Connecting Apple Health or Health Connect, granting a device permission, or purchasing a subscription is subject to the relevant provider's terms as well as to these Terms.

12. Apple App Store

The following applies where you obtained the Service from the Apple App Store. These Terms are between you and us only, not with Apple, and Apple is not responsible for the Service or its content. The licence granted in section 10 is limited to use of the Service on Apple-branded products you own or control, as permitted by the Usage Rules of the Apple Media Services Terms and Conditions. Apple has no obligation to provide maintenance or support for the Service. If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation of any kind in respect of the Service. Apple is not responsible for addressing any claim by you or a third party relating to the Service, including product liability claims, any claim that the Service fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation, nor for the investigation, defence, settlement or discharge of any third-party claim that the Service infringes intellectual property rights. You represent that you are not located in a country subject to a United States Government embargo or designated as a terrorist-supporting country, and that you are not listed on any United States Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you.

13. Google Play

The following applies where you obtained the Service from Google Play. These Terms are between you and us only, not with Google. Google is not responsible for the Service or for your use of it, and Google has no obligation to provide maintenance or support. Your use of Google Play is governed by the Google Play Terms of Service, and purchases made through it are subject to Google's payment and refund policies.

14. Availability, updates and changes

We may change, add to, suspend or withdraw features of the Service at any time, and we may update the application and the content it uses. Updates may be delivered automatically. We aim to keep the Service available and working, but we do not guarantee that it will be uninterrupted, timely, secure or error-free, and interruptions may occur for maintenance, for reasons outside our control, or because a third-party service we depend on is unavailable.

If we discontinue the Service entirely, we will give you reasonable notice, an opportunity to request a copy of your data, and a proportionate refund of any prepaid subscription period you have not used.

15. Suspension and termination

You may stop using the Service at any time and may delete your account from within the app, under Profile, then Privacy and data. Deletion is permanent and cannot be undone; see the Privacy Policy for what is erased. Remember to cancel any subscription separately in your store account.

We may suspend or terminate your access, with notice where practicable, if you breach these Terms, if your use creates a risk or a legal exposure for us or another user, or if we are required to do so by law. Where a suspension follows a breach that can be put right, we will give you a reasonable opportunity to do so where it is appropriate. Sections 6, 10, 16 to 20 and 22 survive termination.

16. Feedback

If you send us suggestions or feedback about the Service, we may use them without restriction or obligation to you, and you grant us a perpetual, irrevocable, royalty-free licence to do so. Do not send us anything you consider confidential.

17. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the Service will meet your requirements, that its output, estimates or recommendations are accurate or complete, that defects will be corrected, or that the Service or the systems that deliver it are free of harmful components.

Nothing in this section removes or limits any warranty, guarantee or right that applicable consumer law gives you and that cannot lawfully be excluded. Some jurisdictions do not allow the exclusion of implied warranties, in which case the exclusions above apply only to the extent permitted there.

18. Limitation of liability

To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, nor for any loss of profit, revenue, goodwill, data or anticipated savings, however caused and on any theory of liability, arising out of or in connection with the Service or these Terms, even if we have been advised of the possibility of such loss.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or in connection with the Service or these Terms is limited to the greater of the fees you paid for the Service in the twelve months before the claim arose, and USD 50.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Where you deal with us as a consumer, these Terms do not affect your statutory rights, and we remain liable for foreseeable loss caused by our failure to exercise reasonable care and skill. Some jurisdictions do not allow certain limitations of liability, in which case the limitations above apply only to the extent permitted there.

19. Indemnity

To the extent permitted by applicable law, and except where you deal with us as a consumer and applicable law provides otherwise, you will indemnify us against any third-party claim, and against reasonable legal costs we incur in connection with it, arising from your breach of these Terms, from your unlawful use of the Service, or from content you submit that infringes the rights of another person. We will notify you of any such claim, will not settle it without your consent where your consent is required, and will give you a reasonable opportunity to participate in its defence.

20. Governing law and disputes

These Terms, and any dispute arising out of or in connection with them or the Service, are governed by the laws of India, and the competent courts of India have jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory law of your country of residence, and you may also bring proceedings in the courts of that country. We encourage you to contact us first at support@spriwa.com: most disputes can be resolved quickly that way.

21. Notices

We may give you notice through the Service, by a push notification, or by an email address associated with your account. Notices to us must be sent to support@spriwa.com.

22. General

If a provision of these Terms is found to be invalid or unenforceable, it will be modified to the minimum extent necessary, or severed, and the remaining provisions will continue in force. Our failure to enforce a provision is not a waiver of it. You may not assign or transfer these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition or sale of assets, provided your rights under them are not reduced. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service and replace any earlier agreement on that subject. Nothing in these Terms creates a partnership, agency or employment relationship. We are not liable for a failure to perform caused by an event beyond our reasonable control.

23. Contact

Questions about these Terms should be sent to support@spriwa.com.